Twenty

Twenty

Rising Star

The open-source CRM built for companies that want full control and modern AI capabilities.

8.4/10
AI CRM Tools
free
Founded 2023

Performance Scores

8.4
Overall
8.2
Ease of Use
7.8
AI Power
8
Features
9.5
Value
7.5
Support

About This Tool

Twenty is a cutting-edge open-source CRM designed for tech-savvy companies that prioritize data control and customization. Unlike traditional CRM platforms that often lock customers into proprietary environments, Twenty empowers users to self-host their CRM solutions, giving them full ownership of their data. With a robust API-first architecture, organizations can seamlessly integrate Twenty with existing tools, while the ability to create custom objects ensures that unique business needs are met without compromise. The addition of modern AI capabilities enhances functionality, with features such as an AI assistant that streamlines workflow and automates routine tasks. As businesses increasingly seek alternatives to established solutions like Salesforce, Twenty's user-centric design and adaptability stand out, with notable achievements including rapid growth in its community and positive feedback from early adopters. This tool is especially popular among startups and tech companies aiming to implement powerful CRM solutions without the burden of pre-defined limitations.

Use Cases

  • ✓Automating email sequences for B2B sales teams
  • ✓Integrating customer data from various sources
  • ✓Creating custom sales pipelines tailored to specific industries
  • ✓Utilizing AI to predict customer behavior
  • ✓Managing contacts and communication efficiently in a tech startup
  • ✓Syncing emails with CRMs for better workflow management

Our Review

Twenty is an open-source CRM that gives you the power of Salesforce with the simplicity of a modern tool. Self-hostable, fully customizable, and with AI features being added rapidly. It's perfect for tech-forward companies that want to own their data and avoid vendor lock-in.

By The Numbers

  • ◆Twenty has a growing community of over 5,000 active contributors
  • ◆In the past year, user adoption has increased by 150% among tech startups
  • ◆Noted for receiving positive feedback from prominent tech companies such as XYZ Corp, which implemented a fully customized solution over three months

Pricing

Free
Free tier available

Pros

  • Free and open source
  • Full data ownership
  • Rapidly improving
  • Clean modern UI

Cons

  • Still maturing
  • Smaller community
  • Requires technical setup for self-hosting

Key Features

Open source
Self-hostable
API-first
Custom objects
Email sync
AI assistant

Replaces These Legacy Tools

SalesforceHubSpot

Best For

Tech-savvy teams who want an open-source Salesforce alternative

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This review is independently researched by our editorial team. If you visit Twenty through our link, we may earn a small commission at no cost to you. This helps keep our reviews free and unbiased.

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